5 Lessons For Hiring The Right Office Cleaning Contractor

You’ve already been through two or three cleaning contractors in the past year. You’re frustrated and don’t think you’ll be able to find the right one. We understand your frustration. That is why we wrote this article to give your five important aspects in hiring your last commercial cleaning company.

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1 Customer Service
Are they proactive or reactive? A good cleaning company is proactive. They won’t wait for problems to arise, they will stay ahead of the issues and take care of them before you have a chance to know about them. They also will communicate with you what the solution was to the problem.

2 Experience Does Matter
You are counting on them knowing what they are doing, not having them ask you how you want the work to be done. A good cleaning contractor should have years of experience and training in a facility similar to yours. Ask them who their current customers are and get some references.

3 Services Offered
Make sure they are experts in what you need done at your office. If your cleaning company doesn’t know how to clean VCT and your lobby is covered in 3,000 square feet of VCT, you have a problem. They are not the right company for you! Do they clean windows, floors, carpets, doors, etc.?

4 Management Style
This is a big one, it encompasses more than just being a cleaner. Most cleaning companies today are small and lack management. Who oversees the cleaners in your building? Who does the quality control checks? No matter the company you hire, you want to make sure that they have a system in place that includes management in the quality of work being done.

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5 Supplies
Do they provide the supplies or do you? This is important and should be in the contract that you have with your cleaner. Reputable janitorial companies can handle the supplies for you and they will spell it out in their contract. Most janitorial companies have a good understanding of which chemicals work best for cleaning and disinfecting a variety of surfaces throughout your facility.

Lastly, this is one that is very important. Make sure they have liability insurance. Accidents happen on the job, and you don’t want to be the one left with the responsibility because they were on your property. Make sure they have proper insurance and documentation proving they are properly insured.

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